Those of us who have been looking at REO listings have seen signs like this one in virtually every house. Sure, the listing agents want to have a phone number available so they’ll be contacted in case the house burns down – but do you really think they want to be called if someone is trespassing?
You can’t help but think that the listing agents are really looking to scoop the buyers themselves.
How often does it happen?
A review of five REO listing agents found that 132 of the 500 escrows closed since 7/1/08 were sold by someone in the listing agent’s office.
Only 26%?
How come it isn’t more? Afterall, with the multitude of websites advertising the inventory around the planet, buyers are taking the search into their own hands. Most will do drive-bys, and that’s where these listing agents hope to land them. Many install their yard signs weeks or months in advance of the listing actually hitting the open market.
Wouldn’t you think that they’d represent at least half the buyers?
Here are the reasons they don’t:
1. When you call the phone number, rarely do you you get the actual listing agent. They have a team of buyer’s agents standing by to take your call, and they are buried with leads. If you want to jump in their lap and pay list price, they’ll be happy to help. But if you want to lowball, or get a rebate on the commission, it probably won’t happen. They have too many other prospects that will go down easier.
2. The listing agent is making plenty of dough. If it ends up being a multiple-offer situation, they will be very careful about representing the bank/seller first, even if it means their own buyer may lose out to a higher bidder. They aren’t going to risk being seen as pulling a fast one in the eyes of their sellers.
3. Buyer’s agents are telling their buyers to pay too much – more than the listing agent is willing to inflict on their own buyers. But the big REO LAs are taking listings all around the county, and often end up with the wrong list price – some too high, and some too low. Their uncertainty of the real value can be trumped by a expert local buyer’s agent who knows the market better.
4. The listing agents care more about volume. They want to blow out more sales, and if solid offers are coming in from good buyers/agents, then they’ll make that deal, and spend their valuable time working on listing more REOs.
5. The LAs aren’t pushing the product with advertising and open houses – just dump ‘em in the MLS and let others do the work with buyers.
I just had one where the REO listing agent told me to back off, that a buyer had contacted them directly, and signed a blank offer with the instruction to fill in the price, adding $1,000 to the highest offer. I appreciated the candor, but I didn’t listen. My buyer bought the property!
In summary, don’t think that going direct to the REO listing agent means you’re getting a better deal. The work needed to do all your own searching and negotiating is time-consuming, and there is no guarantee that going direct is going to make a difference. If it’s a hot property, there will be multiple offers, and the REO listing agents are going to do what’s best for the seller first.
Remember this one, with Santa’s note on it? His sign has been out there for two weeks, we’ll see how long it is before it hits the open market. Countrywide and most other lenders won’t accept an offer unless they see that the listing has been inputted onto the MLS, so if you wanted to buy this today, it’s not available. But will the agent call you the day they put it in the MLS, and give you a clean shot?